• Occasions
  • Weddings
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• Special Flowers & More
  • Roses
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• Flower Meanings

Watanabe Floral Retail Non-Holiday Delivery Policy 

1. There is a minimum delivery order of $30 on retail deliveries. Any order of arrangements, lei, potted plants, goodie baskets, balloons, or any other retail items (excluding cut flowers) may be delivered if the order meets the $30 minimum. The cost of the merchandise must be at least $30 and then the applicable delivery charges will be applied for a total. Cut flowers are not available for delivery for retail customers.

2. All orders must be prepaid in full. We accept Visa, American Express, Discover, or MasterCard payments over the phone. Customers must prepay at the store or online when the order is placed.

3. Changes or cancellations of orders must be made prior to closing time one business day prior to the delivery date. Order changes requested after that time cannot be guaranteed. Special orders or custom arrangements cancelled after that time will be charged a 25% restock fee (only 75% of the purchase amount will be refunded).

4. There are a limited amount of delivery slots available for each day. We do not deliver on Sundays. Surcharges may apply on large, bulk, or deliveries that require special attention.

5. The delivery charges range from $3 in town area to $35 for outlying areas.  Please view our Delivery Fee Chart.  We do not hide delivery costs within the price of the arrangement to provide full value and lowest prices to cash and carry customers.

 Service area boundaries are:
 

Monday through Saturday;

Kapolei, up to Campbell Industrial Park
Mililani, up to Mililani Mauka
Hawaii Kai, up to Kalama Valley
Kaneohe, up to Haiku Plantations
Kailua, up to Kailua Heights and Lanikai

6. Should a recipient not be available to accept a delivery, we will:

Attempt to leave the flowers with a co-worker or neighbor. If it is not possible to leave the arrangement with someone, we will advise the recipient (with a door card) and the sender (with a phone call) that the flowers will be held for pick up at the Design Center or the nearest Watanabe Floral Retail Store.
Please view our Delivery Fee Chart.

7. Popular Places that we deliver to: